3 ways to get in touch with Netflix

Table of contents:

3 ways to get in touch with Netflix
3 ways to get in touch with Netflix
Anonim

This wikiHow article teaches you how to contact Netflix over the phone or over the Internet.

Steps

Method 1 of 3: Use the phone

Contact Netflix Step 1
Contact Netflix Step 1

Step 1. Dial 1-800-585-7265 if you are a current member and if you live in the United States

If you want faster service, log into your account, scroll to the bottom of the page, click Contact us and click Call us. You will be given a service code (which you will have to enter) and also the estimated wait time.

Contact Netflix Step 2
Contact Netflix Step 2

Step 2. Dial 1-866-579-7172 if you are not a current member and if you live in the United States

Method 2 of 3: Use the mobile app

Contact Netflix Step 3
Contact Netflix Step 3

Step 1. Open the Netflix application

It's a black app with a N red.

Access your account if you are not logged in automatically

Contact Netflix Step 4
Contact Netflix Step 4

Step 2. Press ☰ in the upper left corner

Contact Netflix Step 5
Contact Netflix Step 5

Step 3. Tap Call Help Center, which is at the bottom of the menu

Contact Netflix Step 6
Contact Netflix Step 6

Step 4. Press Call us

You will contact a representative from the Netflix Help Center.

  • Alternatively, press Go to the help center website to find or explore support topics, or to learn about Netflix.

Method 3 of 3: Use Live Chat

Contact Netflix Step 7
Contact Netflix Step 7

Step 1. Go to https://www.netflix.com in a web browser

  • If you are a member and you don't log in automatically, click Log in and enter your email address and password.
Contact Netflix Step 8
Contact Netflix Step 8

Step 2. Scroll to the bottom of the page

Contact Netflix Step 9
Contact Netflix Step 9

Step 3. Click Contact Us

Contact Netflix Step 10
Contact Netflix Step 10

Step 4. Scroll down and click Start Live Chat

A dialog box will open with a list of common problems.

Contact Netflix Step 11
Contact Netflix Step 11

Step 5. Click Tell us what your problem is at the bottom of the dialog

Contact Netflix Step 12
Contact Netflix Step 12

Step 6. Tap the reason you want to contact Netflix

Contact Netflix Step 13
Contact Netflix Step 13

Step 7. Click Start Chat

You will contact a representative from the Netflix Help Center.

Popular by topic