In case you have problems with Google Chrome, reinstalling it may be the easiest way to solve your problems. To reinstall Chrome, you will first need to uninstall it and then download the latest installation file from the Chrome page. You may not be able to reinstall Chrome on Android if it is installed on your device.
Steps
Method 1 of 4: Windows
Step 1. Open the "Control Panel"
Before reinstalling Chrome, you must uninstall the original copy. You can do it from the "Control Panel":
- Windows 10 and 8.1: Right-click the Windows button and select "Control Panel."
- Windows 8: press ⊞ Win + X and select "Control Panel".
- Windows 7 and Vista: Open the "Start" menu and select "Control Panel."
Step 2. Select "Uninstall Program" or "Programs and Features"
The name will vary depending on the view you have chosen. This will open a list of your installed programs.
Step 3. Find "Google Chrome" in the list of installed programs
By default, the list will be sorted in alphabetical order.
Step 4. Select "Google Chrome" and click "Uninstall"
You will find the "Uninstall" button on the list of programs once you select one.
Step 5. Check the "Also delete browsing data" box
This will ensure that all data is completely removed before fully reinstalling Chrome.
Step 6. Enable hidden files in Windows Explorer
To completely remove data from Chrome, you will need to enable the hidden files view:
- Open the "Control Panel" and select "Folder Options".
- Click the "View" tab and check the box for "Show hidden files, folders, and drives."
- Uncheck the "Hide protected operating system files" box.
Step 7. Delete the residual files from Chrome
Now that you can see the hidden files, find and delete the following folders on your computer:
- C: \ Users \ AppData \ Local \ Google \ Chrome
- C: \ Program Files \ Google \ Chrome
- XP only: C: \ Documents and Settings \ Local Settings \ Application Data \ Google \ Chrome
Step 8. Visit the Chrome website in another browser
Open Internet Explorer or another browser you have installed and go to google.com/chrome.
Step 9. Select "Download" at the top of the page and choose "For computers"
This will take you to the download page for Chrome.
Step 10. Click "Download Chrome" to download the Chrome installer
The correct version for Windows will be downloaded.
By default, Chrome will download the 32-bit version of the browser. In case you want to use the 64-bit version on your 64-bit system, select "Download Chrome for another platform" and then "Windows 10, 8.1, 8, 7 64-bit"
Step 11. Review the terms of use and launch the installer
Chrome will display the terms of use for the browser. Chrome will also set itself as the default browser when you install it and you can change it by unchecking the box.
Step 12. Click "Accept and Install" to start downloading the necessary files
You may see several small windows open and close.
Step 13. Click "Run" in case Windows prompts you
This will allow the computer to download the installation files from Google.
Step 14. Wait while Chrome installs
The necessary files will download and the Google Chrome installer will start. The installer will download more files and begin installing Chrome when the download is complete.
In case you have problems running the installer over the network, download and run the alternative installer from Google
Step 15. Launch Chrome
When Chrome starts up after installing, it may ask you to select it as the default browser. Choose Chrome or any other browser from the list to make it your computer's default web browser.
Step 16. Log into Chrome with your Google account (optional)
When the Chrome window opens, you will be taken to the login page. Signing in to Chrome with your Google account will allow you to sync bookmarks, extensions, themes, saved passwords, and form data. You don't need to do this to use Chrome.
Method 2 of 4: Mac
Step 1. Open the "Applications" folder
Before reinstalling Chrome, you will need to remove the old version. You will find it in the "Applications" folder.
Step 2. Search for the Google Chrome application
It can be found in the base "Applications" folder or in another folder in case it has been moved.
Step 3. Drag Google Chrome to the "Trash"
Drag the application to the "Trash" to remove it from your computer.
Step 4. Delete your profile data
In case you want to completely remove Chrome data before reinstalling it, you will need to find and delete your profile. This will delete your preferences, bookmarks, and history.
- Click the "Go" menu and select "Go to Folder."
- Enter ~ / Library / Google and click "Go".
- Drag the GoogleSoftwareUpdate folder to the "Trash".
Step 5. Go to the Google Chrome web page in Safari
Open Safari or another browser you have installed and go to google.com/chrome.
Step 6. Select "Download" and click "For Computers"
This will take you to the Chrome download page.
Step 7. Click "Download Chrome" to download the Mac installer
You must accept the terms of use for the download to begin.
Step 8. Open the file "googlechrome.dmg" when it is downloaded
It may take a few minutes for it to fully download.
Step 9. Drag the "Google Chrome.app" icon to the "Applications" folder icon
This will install Google Chrome in the "Applications" folder.
Step 10. Launch Google Chrome from the "Applications" folder
If prompted, click "Open" to confirm that you want to start it.
Step 11. Log into Chrome with your Google account (optional)
When you start Chrome for the first time, you will be asked to sign in with your Google account. This will sync your bookmarks, extensions, themes, saved passwords, and form data. It is not necessary to do this to use Chrome.
Method 3 of 4: iOS
Step 1. Press and hold the Chrome icon on the "Home" screen
After a few seconds, the icons will start to "shake".
Step 2. Tap the "X" in the corner of the Chrome icon
You will be asked to confirm that you want to completely remove Chrome and all of its data.
Step 3. Press the "Start" button to exit the mode to remove applications
The application icons will stop "shaking" and you can open any one again.
Step 4. Open the App Store
When Chrome has been removed, you can download it again from the App Store.
Step 5. Search for "Google Chrome"
It will be the first result of the application search.
Step 6. Tap "Get" and then "Install"
The download of the Chrome app on the iOS device will begin. You may be asked for your Apple ID password to start the download.
Step 7. Launch the Chrome application
When the application is finished downloading, you can launch it by clicking the Chrome icon on the "Start" screen. This will open the Chrome browser.
Method 4 of 4: Android
Step 1. Open the "Settings" application
Chrome can be uninstalled from the device's "Settings" application. You will not be able to uninstall Chrome if it has been installed on your Android.
Step 2. Select "Apps" or "Applications"
A list with all the applications installed on the Android device will open.
Step 3. Tap "Chrome" on the application list
This will open a screen with the details of the Chrome app.
Step 4. Tap "Uninstall" or "Uninstall updates"
In case "Uninstall" appears, you can completely remove Chrome from the device. In case "Uninstall updates" appears, Chrome was pre-installed on the device and you will only be able to uninstall subsequent updates.
Step 5. Open the Google Play Store when Chrome is uninstalled
Once Chrome is removed, you can download it again from the Play Store.
Step 6. Search for "Chrome"
Google Chrome will be the first result to appear.
Step 7. Tap the "Install" or "Update" button
In case you were able to completely remove Chrome, tap the "Install" button to download the latest version to your device. In case you were only able to remove the updates, tap "Update" to download and install the latest updates.
Step 8. Launch Chrome
You can find Chrome in your device's app organizer. Depending on your settings, you may also find a shortcut on the "Start" screen.